BUSINESS RULES IN PRACTICE

Turn your policies
into clear decisions.

Use Tables, Trees, and Flows to evaluate business rules. Send structured data from your application and receive a decision, calculated values, or a transformed response.

Build your first decision →

Find your use case.

Illustrative applications of SrotaX. Your connected systems carry out actions such as sending messages, assigning tasks, and issuing payments.

13 examples

Business decisions

Campaigns & Outreach

Determine campaign eligibility, contact channel, reminder eligibility, and when to suppress outreach.

Healthcare servicesRetailSubscriptions
Input
Consent, preferences, campaign criteria, last contact
Decision
Eligible for email; suppress if contacted within the last seven days

Pricing & Promotions

Calculate customer prices, discounts, coupon eligibility, and permitted promotion combinations.

E-commerceRetailTravel
Input
Basket value, customer tier, coupon, promotion dates
Decision
Apply a 10% discount; exclude non-discountable items

Loyalty & Rewards

Calculate points earned and evaluate membership tiers and reward eligibility.

RetailHospitalitySubscriptions
Input
Purchase amount, current points, tier, campaign multiplier
Decision
Award 200 points and qualify for the next tier

Shipping & Fulfillment

Calculate shipping fees, select eligible carriers and delivery options, and flag orders for review.

E-commerceLogistics
Input
Destination, order value, package weight, supplied carrier rates
Decision
Return Standard shipping, fee 9, and an eligible carrier
Build the fulfillment example →

Eligibility & Approvals

Evaluate requirements and return an approval, decline, or manual-review decision with reasons.

Business servicesInsuranceSaaS
Input
Requested service, plan, required information, approval thresholds
Decision
Eligible for the service; refer exceptions for review

Commissions & Incentives

Calculate payout amounts using qualification rules, targets, tiers, splits, and exclusions.

SalesDistributionFinancial services
Input
Eligible sales, target attainment, commission schedule
Decision
Apply the qualifying tier and return the calculated commission

Lead & Task Routing

Select the team or queue for a lead, service request, or task using configurable routing rules.

SalesHealthcare servicesCustomer support
Input
Region, language, request type, supplied team capacity
Decision
Route the request to the available French-speaking support queue

Product & Offer Selection

Filter eligible products and prioritize offers using preferences, exclusions, and business rules.

RetailTelecomFinancial services
Input
Customer preferences, candidate offers, eligibility criteria
Decision
Return eligible offers ranked by configured priority

Rate & Fee Calculation

Calculate contractual or operational charges using rate tables, volume tiers, regions, and effective dates.

LogisticsProfessional servicesTelecom
Input
Service type, quantity, region, effective date, rate table
Decision
Apply the volume rate and regional surcharge

Decision logic inside your applications

Connect SrotaX to an existing chatbot, data pipeline, healthcare application, or document-processing system.

Chatbot Routing & Escalation

Evaluate permitted actions, eligible offers, and escalation rules from a structured conversation context.

Customer supportRetailSaaS

Return a support queue or an allowed action. Your chatbot handles language understanding, conversation history, and message delivery.

Data Validation & Transformation

Validate and reshape a supplied JSON payload before the next stage of an application or data pipeline.

Cross-industry

Return a transformed payload or validation issues. Your pipeline handles extraction, scheduling, bulk processing, and destination loading.

Patient Outreach & Administrative Routing

Apply consent, reminder, and administrative routing rules to data supplied by your healthcare application.

Healthcare services

Return outreach eligibility, a reminder decision, or a destination team. Your application manages patient records, appointments, and communication.

Document Data Checks

Check previously extracted document fields for missing information, inconsistent values, and business-rule violations.

InsuranceFinancial servicesBusiness services

Return validation reasons or a review decision. Document reading, OCR, and authenticity checks remain with your document-processing system.

LET’S TALK THROUGH YOUR LOGIC

Bring a policy. See how it fits.

Explore your request, business rules, and integration requirements with us.

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Studio screenshot

Actual SrotaX Studio interface · Sample assets